TYPE:SalesMODEL:ID.4YEAR:2025
Average Score (483 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:ID.4YEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2022
Huge thanks to Kevin for helping with the bill and the manufacturing defect in B pillar at no extra charge. But I am disappointed VW does not recognize this issue. I encountered it recently in 2024 tiguan as well.
09-03-2025
We're so sorry to hear that you're having issues with your VW's! We appreciate having you, and we want to make sure that you're taken care of
TYPE:ServiceMODEL:ID.4YEAR:2023
I scheduled a quick service where I planned to wait for my car. I was switched to a list of recalls which took all day! I was given no loaner. I would not have agreed to be careless on a work day that requires I have a car! Recalls are NOT regular service. Since you had my car ALL day you could have at least washed it or changed it as an accommodation. Recalls are on VW NOT the consumer!!!!!
09-02-2025
We're very sorry that this happened on your visit. We appreciate you letting us know so that we can look into this further and reach out to you
TYPE:ServiceMODEL:AtlasYEAR:2021
Sean communicates well, clearly, very upfront about potential work, very accommodating.
09-02-2025
We're glad to hear that your visit went well and we're glad to have you with us!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Sean is very knowledgeable about vehicles And is a pleasure to work with
09-02-2025
Thank you very much, we're glad Sean got you all taken care of! We appreciate having you
TYPE:ServiceMODEL:ID.4YEAR:2022
The service person Marina was very accommodating and made sure everything went smoothly.
08-29-2025
We appreciate having you with us and Marina is always here to help if you need anything!
TYPE:ServiceMODEL:ID.4YEAR:2021
Sean was awesome when he serviced my car for those tricky recall repairs. He nailed the job, hooked me up with a loaner car, and kept me in the loop the whole time with super clear updates. The guy’s a total pro and made the whole thing stress-free. He deserves a big raise for going the extra mile like that.
08-29-2025
Thank you for your response! We are happy to hear that Sean got you all taken care of and we're glad to have you!
TYPE:ServiceMODEL:AtlasYEAR:2024
Easy and fast
08-28-2025
Thank you so much! We're happy you were taken care of quickly!
TYPE:SalesMODEL:AtlasYEAR:2025
Andres was great