Disclaimers

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Dirito Brothers Walnut Creek Volkswagen is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

2589 Testimonials
5 out of 5 stars
5 star
2465
4 star
124
3 star
0
2 star
0
1 star
0
Gus was excellent. He helped me with my car purchase from the moment I had interest in the car to the sale. We made the deal in about 24 hours and I drove out to pick it up. He did not disappoint! Ed in finance was also excellent. I spent less than two hours at the dealership, including test drive.
Cgsmith100
2021-07-27
1st time here and I'm really pleased with my experience. Kevin was courteous and showing great care. The same with the cashiers and the drivers.
BOBSUTEDJA
2021-07-25
Fast, friendly service. Been going to Dirito Brothers for years. It’s the great service and attention to detail the keeps me coming back again.
BOYONROCK
2021-07-24
Great service by Tim and the gentleman cashier! I would highly recommend Dorito Bros. to everyone. Thank you again for the excellent service as always!
TLNOVOTNY
2021-07-24
Friendly, kept in touch to let us know what was wrong and approximately when repair was expected to be completed and cost.. Stayed after 6pm closing to accommodate pickup of the car.
JANPIPSQUEEK22
2021-07-23
Overall service was pretty good. However, the communication around when it would be ready could have been better. When I called for an update status, the kid I spoke to was pretty clueless and I did not get a call back as expected.
aarts
2021-07-23
appreciate the communication throughout the process: Advisement of required repair and estimated costs Daily status updates Ensured transportation needs were met. All Thx to Kevin
kwmail
2021-07-22
David was most helpful but I suffered from information overload. He was very patient and informative. The entire process in clouding the financial segment was smooth. I am not sure when to schedule the 60 day post delivery evaluation.
BRYCEBK
2021-07-21
Sean was very professional, courteous and friendly. He explained the results of the repair in great detail but at a level I could understand. The vehicle was clean and ready for pickup at the prescribed time. I highly recommend the service department.
BJ_ATKINS
2021-07-21
Your service department is top. Kevin is great to work with and you payment department is very professional with a touch of personal humor. Thanks
Cas
2021-07-21
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