Great service EVERY time I go! I usually go in for routine service appointments because my Jetta is such a great car. They are always efficient and very considerate of my time (which I appreciate). I have never had a problem scheduling an appointment and they even help me when I pop into the service station with simple tasks such as: setting up my bluetooth, changing light bulbs, and changing my wiper blades! Thom and Company are great at explaining what needs to be done to my car and what they have done to get me back on the road. They are honest, helpful, and always friendly!